How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

How does KRY work?

Doctor visits on your smartphone or tablet.

With KRY you can get help with pains and symptoms that are possible to diagnose without physical examination. Here you can easily see a doctor through a video call on your smartphone or tablet. Read more about how KRY works here.

See the symptoms and inconveniences we can help with here.

To book a meeting you need a Swedish personal identity number and a BankID. 
Start by downloading the KRY app. Fill out the symptom form. You also have the option to attach pictures. Select either drop in or select a time. If the doctor considers that you are in need of medicine or further care, you will receive a prescription or referral. Our doctors can write medical certificates on the condition that no need for physical examination is required for the certificate. It is up to each doctor to make an individual assessment of you as a patient.



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