You can cancel or reschedule appointments in the app. Go to Your health and choose Events.
Video appointments with a doctor or nurse
You can cancel or reschedule up to 15 minutes before your appointment starts.
Video appointments with a psychologist
You can cancel or reschedule up to 3 hours before your appointment starts.
Appointments at a healthcare clinic
You can not reschedule these appointments, but you can cancel them up to 24 hours before your appointment starts.
Call us at 08-22 77 07 if you have any questions about your appointment.