How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

How is my referral sent?

KRY is responsible for sending your referral.

When an appointment is booked you will receive an appointment letter from the clinic to the address where you are registered. According to the national health care guarantee, you will normally receive an appointment within 90 days, provided that the referral is accepted. It is always the attending health care provider's assessment of your medical need for care that underlies how quick it goes.

If you have not received an appointment letter within 90 days, please get back to us.


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