How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

Is KRY a suitable healthcare provider for all medical problems?

No, KRY is not a suitable healthcare provider if: 

  • You have a symptom / disorder that requires physical examination, some type of sampling or x-ray
  • You are in need of drug-based medicine. These are not prescribed via KRY.
  • You are in need of medicines containing pregabalin (Lyrica) or gabapentin (Neurontin)
  • You want to start treatment that requires long-term and regular medical contact
  • You are in need of a sick leave that may last for a long time. KRY cannot issue sick leaves longer than 14 days. The 14 days count from the first sick day, i.e. you have already been home for a week, KRY can maximally help you with 7 days sick leave.

In case of emergency, call 112 and visit an emergency room.

The laboratory tests we can offer today are blood samples and patient-related tests, such as throat tests. KRY can offer sampling in the following counties: Stockholm, Uppsala, Södermanland, Örebro and Västra Götaland. We are working on the ability to offer this service throughout Sweden in the near future.

Have more questions? Submit a request