How can we help you?

Here you will find the answer to the most frequently asked questions that come in to Krys support

Is Kry a suitable healthcare provider for all medical problems?

No, Kry is not a suitable healthcare provider if: 

  • You have a symptom / disorder that requires physical examination, some type of sampling or x-ray
  • You are in need of drug-based medicine. These are not prescribed via Kry.
  • You are in need of medicines containing pregabalin (Lyrica) or gabapentin (Neurontin)
  • You want to start treatment that requires long-term and regular medical contact
  • You are in need of a sick leave that may last for a long time. Kry cannot issue sick leaves longer than 14 days. The 14 days count from the first sick day, i.e. you have already been home for a week, Kry can maximally help you with 7 days sick leave.

In case of emergency, call 112 and visit an emergency room.

We have Healthcare centres in Stockholm, Lund, Malmö och Nyköping

You can get help with the errands above at our physical clinics in Stockholm, Lund, Malmö eller Nyköping. 

För Stockholm, Lund och Malmö

Start by booking a video meeting in your Kry-app. 


Call 0155-60 63 30 to book an appointment.  

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