How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

How much does it cost to use KRY?

Meeting a doctor through a video meeting at KRY costs 250 SEK for adults and is free of charge for children 0-19 years old. High cost protection card is applicable.

Presciption renewal

In the KRY app under the Home tab, you will find our "Order Prescription Renewal" service. There you can ask for a prescription renewal without making a video call. The fee for prescription renewal is the same as for a doctor's visit, i.e. 250 SEK for adults. For children and adolescents under the age of 20 and for those over 85 years old, it is free of charge. High cost protection card is applicable.

Read more about high cost protection card here.


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