How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

Are high cost protection cards applicable?

Yes, high cost protection card is applicable.

KRY is unable to register the payment to the high cost protection card. Therefore please save your receipt, bring it to any healthcare center or hospital and ask them to register the cost.

If you already have a high cost protection card, the meeting is free. When confirming the meeting, press "Pay with free card". You are then asked to fill in the high cost protection card number.

Have more questions? Submit a request