How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

How do I see that I've received my prescription?

Please visit and log in with your BankID. There you can see what prescriptions that are available on your personal identity number. If your want to know your child's prescription, you can login with your BankID and then enter your child's personal identity number.

If you cannot find the prescription, please contact support and we'll help you:

Phone number: 08-22 77 07

KRY Support is open weekdays at 9.00 a.m. to 5.00 p.m. closed on holidays.


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