How can we help you?

Here you will find the answer to the most frequently asked questions that come in to Krys support

How do I see that I've received my prescription?

When the doctor has prescribed your prescription a messages is sent to your inbox in the Kry-app. You can find your own and your childrens prescriptions under the Prescription tab in you Kry-app.

If you cannot find the prescription, please contact support and we'll help you:

Phone number: 08-22 77 07


Have more questions? Submit a request