How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

How do I log in and out of the KRY app?

Sign in:

  1. Download the KRY app on your mobile device, which requires iOS (v.9.0 or later) and Android (v.4.4 or later)
  2. Click Sign in and identify with your mobile bankID or bankID
  3. If you are not already registered, do this by entering a phone number and email address and accept the Terms of Service

Keep in mind that the mobile bankID or bankID must belong to you as a patient. It is not possible to book a meeting for someone else, as KRY requires that a patient as a patient can legitimize himself with secure identification.

Log out:

  1. Enter the More tab at the bottom right of the KRY app.
  2. Click Settings and then Log out
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