How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

Book a revisit to the same doctor.

Via KRY you can book a revisit to the doctor you've met before.

To do this, you need to login to the KRY app and click My previous meetings under the More- tab. There you can choose to book a visit to the doctor you previously met.

The price for a revisit is the same as a first visit. If you have a high cost protection card the meeting will be free of charge. When confirming the meeting, there is an option for you to click “Pay with Free Card”. You will then be asked to enter your "high cost protection card number.”

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