How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

Book a revisit to the same doctor.

Via KRY you can book a revisit to the doctor you met before.

To do this, you need to login to the KRY app and click My previous meetings under the More- tab. There you can choose to book a visit to the doctor you previously met.

The price for a revisitation is the same as for a first visit. However, if you have a high-cost protection card the revisit meeting will be free of charge. When confirming the meeting, there is an option for you to click “Pay with Free Card”. You will then be asked to enter your "high-cost protection card number.”

Have more questions? Submit a request