How can we help you?

Here you will find the answer to the most frequently asked questions that come in to Krys support

Why did I receive an invoice from Billogram?

Billogram is an invoicing service that we use to create and send invoices for appointments with a patient fee:

  • that remain unpaid
  • that a patient chooses to pay for by invoice

Your invoice is sent digitally via email and to your Kry inbox within a week after your meeting, after 7 days you will get a text message if you have not opened the invoice link by email. If we have not received your payment you will get a paper invoice sent by post to your address where you are registered.