• How does KRY work?

    Doctor visits on your smartphone or tablet.

    With KRY you can get help with pains and symptoms that are possible to diagnose without a physical examination, where you as a patient can meet a doctor through video calls on your smartphone or tablet. Read more about how KRY works here.

    See the symptoms and inconveniences we can help with here.

    To book a meeting you need a Swedish personal number. First you log in with BankID, fill in a symptom form and then a doctor will call you at the appointed time. If the doctor consider that you are in need of medicine or further care, you will receive a prescription or referral. Our doctors can write medical certificates on condition that no need for physical examination is required for the certificate. It is up to each individual doctor to make an individual assessment of you as a patient.



  • Who are the doctors that work at KRY?

    The doctors that work for General Practices via KRY all have extensive experience from primary care. They work part-time with KRY and part-time with face-to-face appointments at GP clinics and specialist clinics in the Stockholm region, making them well-equipped to assess the symptoms we offer treatment for at KRY. All doctors have also been trained to provide the best possible care through video meetings on the platform.



  • Opening hours


    These opening hours also apply on holidays.

    KRY Support is open from 9:00 to 17:00 on weekdays, closed on holidays.

  • How is KRY different from the health advice and information service 1177?

    At KRY you can meet a doctor who can prescribe further treatment. A doctor´s appointment at KRY is therefore equivalent to any visit to a doctor in cases where a condition can be diagnosed without a physical examination. The health advice and information service at 1177 is staffed by nurses who can provide healthcare related guidance, but who cannot prescribe further treatment. KRY therefore offers an alternative to any physical doctor's appointment by providing the possibility to meet a doctor quickly and easily through an online video meeting.