Can KRY write doctor's notes and medical certificates?
Doctors at KRY can write medical certificates on the condition that no need for physical examination is required for the certificate. It is up to each doctor to make an individual assessment of you as a patient.
Doctors at KRY do not write sick notes for more than 14 days and are not able to issue these back in time (retroactively) but only from the same day you contact us. This generally applies to all healthcare providers, that you must have a contact or attempt to contact in order to issue a sick note.
Where do I get my sick note after the doctor's meeting?
The sick note will be sent to your inbox in the KRY app.
Open the app and click on the inbox tab at the bottom. Open the message with the sick note and click on the PDF icon. You will now see the sick note on the screen in your phone or tablet. Click on the sick note again. You will now get an icon in the lower left corner (a square with an arrow in). Click on it and you will get different options. Choose between print or choose e-mail to send the sick note to your e-mail and print from a computer.
Can KRY write first day certificates?
Our doctors can write medical certificates assuming that no physical examination is required for the certificate. It is up to each doctor to make an individual assessment of you as a patient.
Generally speaking, you may be on sick-leave without a medical certificate for 7 calendar days. An employer may however, for special reasons, require a so-called first day certificate earlier than this (according to Law 1991: 1047 on sick pay, § 10 a). Special reasons may include e.g. repeated short periods of illness or justified reasons to suspect fraud.
In order for an employer to request a first day certificate from their employee, there must be a written request. This written request for first day certificate must not exceed one year. The doctor may want to take part in this request from the employer, therefore it is advisable to have it available during the doctor's meeting.
Can KRY write medical certificates for absence of travels or competition?
It is up to the person who requests and is the recipient of the certificate (e.g. insurance company or travel company) to claim how the certificate should be designed. Therefore, there are many different guidelines for the design, depending on which company that is requesting the certificate.