How can we help you?

Here you will find the answer to the most frequently asked questions that come in to Krys support

How do I book an appointment for my child?

To book an appointment for your child who is between 0-17 years of age, log into the Kry app by authenticating with your own mobile BankID and then select Get help. You will then be asked Who needs care and then select Add child. You can then book an appointment for your child.

In order to book an appointment for a child, you must be the child's guardian.
The child for whom the meeting is booked must be present during the care meeting, just like at a physical care center.

Children who have turned 16 can download the Kry app themselves and book a digital care appointment after they have identified themselves with their own mobile BankID.