How can we help you?

Here you will find the answer to the most frequently asked questions that come in to Krys support

I’ve paid too much on an invoice. What happens now?

Sometimes, an incorrect amount may be paid. This can happen:

  • when you reach your free card (frikort) limit
  • when an invoice has been paid for 2 times by mistake


If this happens, please contact our support team. They will ask you for your bank account details and send you a manual refund of the amount you are owed.