Reschedule, cancel a meeting and waiting time
How long is the waiting time at Kry?
The waiting time for a drop-in meeting at Kry may vary, but usually does not exceed 15 minutes. There are usually longer waiting times in the morning and in the afternoon, and somewhat shorter waiting time in the middle of the day.
How do I cancel or reschedule my meeting?
You can cancel or reschedule appointments in the app. Go to Home, or go to My profile and choose Cases.
Video appointments with a doctor or nurse
You can cancel or reschedule up to 15 minutes before your appointment starts.
Video appointments with a psychologist
You can cancel or reschedule up to 2 hours before your appointment starts.
Appointments at a healthcare centre
You can not reschedule these appointments, but you can cancel them up to 24 hours before your appointment starts.
Call us at 08-22 77 07 if you have any questions about your appointment.